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PAWS of CNY

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FAQs

Volunteering

1. How can my dog/cat become a therapy pet?
All therapy pets must provide a health screening form from their vet that includes the general health of your pet, negative fecal parasite test results and proof of current rabies vaccination. Once completed, you can fill out an application online. If your dog passes the initial testing, you will be contacted to set up the second portion of your certification; the facility evaluation. You can find the criteria for both cats and dogs here.

2. Will PAWS of CNY supply me with a therapy pet for visits?
No, all of our volunteers visit with their own pets; we do not supply therapy pets to volunteers. If you wish to volunteer, you must own a dog or cat that is at least one-year-old and has been in your family for at least six months. In addition, you must apply and your pet must pass the certification process.

3. Can I volunteer without a pet?
Absolutely! We are always looking for eager volunteers to support our administrative, fundraising, and event coordination efforts. Please email us at info@pawsofcny.org and tell us a little about yourself.

4. Where can I get a therapy dog?
Therapy dogs work with their handler to bring stress relief and comfort to those around them. Since the dogs that visit through our program are owned by their handlers, your options to potentially own a therapy dog are endless. Shelters often have a large variety of dog breeds looking for their forever homes. Finding an older dog that enjoys the company of people and other dogs is a great place to start. This coupled with some time and training will have you well on your way to creating a therapy team.

If you are looking for a pet to give you comfort or service as an individual, please refer to questions 6 through 8.

5. Do I have to take a special class to be evaluated?
No,  classes are not mandatory for evaluation. However, there are a good choice for owners who think their dog may need practice with the skills such as basic obedience that will be tested during the evaluation. We have several community partners that are local trainers that we can recommend here.

6. What is the difference between a therapy dog and an emotional support dog?
A therapy pet is trained and certified to provide other people with comfort and stress relief. These dogs/cats visit at sanctioned events set up by the organization in public and private places that may or may not generally allow pets. The therapy dog/cat designation allows access to PAWS events only and does not give the handler access otherwise.

An emotional support dog, on the other hand, provides emotional support to those individual owners to improve their wellbeing. These pets are medically prescribed and granted special access to pet-restricted housing as well as airplanes (unlike therapy pets). To read more about these differences, please click the here.

7. What is the difference between a therapy dog and a service dog?
A service dog is one that has gone through special selection and training to assist someone with a disability. An example of this would be a Seeing Eye dog. These dogs assist their owners in day-to-day activities that they may not be able to do on their own. Typically, since these are working dogs you should not approach or pet them while they are on task. If you are unsure, you should always ask their owner/handler.

In comparison, certified therapy dogs are there to comfort others, to be pet, read to, watched and appreciated; they do not go through such extensive training and are not slated to assist individuals with disabilities. Therapy dogs live to be pet! To read more about these differences, please click the here.

8. I am in need of a service dog or emotional support dog – does your organization know where I can get assistance?
We’re sorry we can’t be of more help! Please refer to the following links:

www.servicedogcentral.org

www.assistancedogsinternational.org

www.cci.org

www.sierradelta.com

Service Area – Community Partners

1. What geographic area does PAWS of CNY serve?
PAWS of CNY serves Onondaga, Oswego, Cortland, Madison, and Cayuga Counties.

2. Where do you visit?
Our certified pets and volunteer handlers are currently visiting Syracuse Hancock International Airport, 5 hospitals, 45+ long-term care facilities, 1 drug court, 2 residential treatment programs for children, 35+ elementary schools/libraries, and a wide variety of community events within our service area.

Follow us on Instagram, Facebook, and Twitter to learn more about these upcoming events.

3. How can I schedule a one-time event for my organization?
If you are interested in having PAWS of CNY bring therapy pets to your organization and are located within our service area, please click the following link to fill out an event request form.

4. How can I arrange ongoing visits to my long-term care, school, or hospital?
To arrange an ongoing visit to your long-term care facility or for specialized facilities/communities, please click the following link. If you are interested in PAWS of CNY bringing therapy pets to your school, please fill out our reading program application.  Hospital inquiries should be e-mailed to us directly at info@pawsofcny.org.

5. What type of community events do you attend?
We are pleased to attend events in our service area such as:

  • Wellness Fairs (community based or corporate)
  • Non-profit educational events
  • Animal welfare events
  • School/College events
    • De-stress events
    • Literacy fairs
    • Boy or Girl Scout troop meetings
    • Other extra-curricular events

6. Are there pet therapy programs at other airports?
There are approximately 50 airports across the country that have pet programs to help assist stressed out travelers and their families.

7. How can I visit in the SYR PET Program at Syracuse Hancock International Airport?
Our certified pets visit the airport weekly to support passengers and military personnel. If you’d like to volunteer your therapy pet to visit the airport, please see the link here. These pets must be certified by PAWS of CNY and have at least 50 hours of visit experience in multiple programs.

8. How long are therapy dog visits?
The answer to this common question varies by program:

  • Long-term care facilities and specialized facilities/communities:  30 to 60 minutes
  • Syracuse airport: About 2 hours
  • Hospitals: 30 minutes to 2 hours
  • Reading programs: 30 to 60 minutes
  • Community events: Up to 90 minutes

9. Can I pet a therapy dog?
Of course! Unlike service dogs, therapy dogs are provided to create comfort and stress relief to those around them and are specially trained for these situations. Feel free to read our blog for more information.

Pet Therapy FAQs

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pawsofcny

A non-profit organization providing pet assisted wellness services in Central New York 🐾

Hey everyone! We’re so excited to congratulate the Hey everyone! We’re so excited to congratulate these stellar canines for passing their Therapy Dog Evaluation! Great job Maggie, Kie, Melody, Pippin, Gracie, and Jane! You’re all going to make so many people feel better during your PAWS of CNY visits all across Central New York. If you’d love wonderful dogs like these to visit your hospital, health center, business, school, or community event, we can’t wait to hear from you—just visit www.pawsofcny.org and submit your request. #PAWSofCNY  #TherapyDogs #CentralNewYork #AnimalAssistedTherapy
Hey everyone! We’re so excited to congratulate the Hey everyone! We’re so excited to congratulate these stellar canines for passing their Therapy Dog Evaluation! Great job Maggie, Kie, Melody, Pippin, Gracie, and Jane! You’re all going to make so many people feel better during your PAWS of CNY visits all across Central New York. If you’d love wonderful dogs like these to visit your hospital, health center, business, school, or community event, we can’t wait to hear from you—just visit www.pawsofcny.org and submit your request. #PAWSofCNY  #TherapyDogs #CentralNewYork #AnimalAssistedTherapy
🎉✨ Happy Positive Thinking Day! 🌟 We think that sp 🎉✨ Happy Positive Thinking Day! 🌟 We think that spending time with dogs is the best way to think PAWSitively! 💖 Share your favorite PAWSitive quotes and photos, spread kindness, and remember: every day is a new chance to live PAWSitively! 🥳💫 #PAWSofCNY #PositiveThinkingDay #SpreadJoy #PawsitiveVibes
Today is Stand Up to Cancer Day! Last year 23 PAW Today is Stand Up to Cancer Day!  Last year 23 PAWS of CNY volunteer teams made visits to local hospital and medical sites including cancer treatment centers.  These faithful visitors will continue to support everyone who is standing up to cancer!  Do you know of a place that could use some Pet Assisted Wellness Services? Want to volunteer and help support these wonderful teams? Visit our website to find out more. https://pawsofcny.org/hospital-pet-therapy/  #PAWSofCNY #StandUpToCancer  #PetAssistedWellness #VolunteerOpportunity
It's World Literacy Day!! 📚What better way to cele It's World Literacy Day!! 📚What better way to celebrate than to say thank you to all our Therapy pets, like Clover, that participate in Library and School Reading Programs across Central New York. If you know of a reading program that would like a furry friend to promote literacy, visit our website for information and to apply. https://pawsofcny.org/youth-reading-programs/  #PAWSof CNY  #ReadingPrograms #CentralNewYork #WorldLiteracyDay
Have you been wanting to volunteer and improve the Have you been wanting to volunteer and improve the lives of others? Well, now you and your dog have the opportunity to join PAWS of CNY!  The next Initial, Recertification, and Canine Good Citizen evaluations will be held Sunday, September 13, 2026, 12:00 PM - 2:00 PM at Syracuse Obedience Training Club (SOTC). Don't miss out on this wonderful opportunity—it's not too late to reserve a time slot for an evaluation! Hop onto our website https://pawsofcny.org/apply/ to learn more and sign up today! #PAWSofCNY #PetTherapyTeam #TherapyDogs #DogEvaluation #CanineGoodCitizen
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Recent Posts

  • Paws to Read at the Liverpool Library
  • Everybody loves Bodhi: Golisano’s therapy dog is always best in show at Syracuse children’s hospital
  • Poppy Featured on Laboratory Alliance of New York
  • Harley Featured on The Daily Orange
  • 2024 Fundraiser at Wolff’s Biergarten

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About PAWS OF CNY

PAWS of CNY, Inc. is a non-profit organization located in Central New York that is dedicated to enriching the lives of people and animals through mutually beneficial interaction. Over 100 volunteers across Onondaga, Oswego, Cortland, Madison, Oneida and Cayuga Counties bring their pets to visit residents at more than 100 facilities in Central New York, bringing smiles to more than 1,200 people every week. Read about our available programs.

Recent Posts

  • Paws to Read at the Liverpool Library
  • Everybody loves Bodhi: Golisano’s therapy dog is always best in show at Syracuse children’s hospital
  • Poppy Featured on Laboratory Alliance of New York
  • Harley Featured on The Daily Orange
  • 2024 Fundraiser at Wolff’s Biergarten

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PAWS of CNY, Inc. is a charitable, 501(c)(3) organization and all donations are tax-deductible to the extent allowable by law.

Copyright © 2026 PAWS of CNY, Inc. All rights reserved.   PAWS of CNY, Inc. is a 501(c)3 corporation.
Design and development by Jay Clewis.